Frequently Asked Questions - WYOEM

1. What are your minimum order quantities (MOQ)?

Product CategoryMOQ
Custom skincare (serum, cream, lotion)3,000 units
Skincare with special packaging5,000 units
Custom perfume5,000 units
Custom makeup5,000 units
Makeup with special custom packaging12,000 units
Ready stock (per carton, varies by product)1 carton minimum

2. Can you develop a completely new formulation for my brand?

Yes. We provide full custom formulation for new brands. For a completely new brand with full custom formulation, a sample/development fee of USD 1,000 (or equivalent) is charged. If you proceed with bulk production, this fee is deducted from the first order. You may request further sample revisions until the sample is approved. If no bulk order follows, the fee is non-refundable.

3. What are the sample development terms?

For a completely new brand with full custom formulation, a sample/development fee of USD 1,000 (or equivalent) is charged. If you proceed with bulk production, this fee is deducted from the first order. You may request further sample revisions until the sample is approved. If no bulk order follows, the fee is non-refundable.

4. What are the payment terms?

50% deposit to confirm the order; the remaining 50% is paid before shipment.

5. Can I use my own packaging design?

Yes, custom packaging and private-label branding are supported. For products with special custom packaging, the MOQ may be higher (e.g. 5,000 units for skincare and 12,000 units for makeup with special custom packaging).

6. Do you offer OEM (producing my existing formula) and ODM (full development)?

Both. OEM uses your formula and packaging; ODM covers formulation, packaging design, sampling and production.

7. Do you support ready-stock (off-the-shelf) products?

Yes. Ready stock is sold with a minimum of one carton; the quantity per carton varies by product.

8. How do I start a project?

Contact us with your product idea or formula. We will confirm category and MOQ, arrange sampling, and then move to bulk production once the sample is approved.

Contact SIGE
Email: 27005046@qq.com
WhatsApp / WeChat: +86 15622220825
Website: https://www.wyoem.com